Service Description

Repeat business .... the most vital aspect of all businesses, how do you play your part in your companies success? How does your companies image effect the chances of a Road-Side Encounter with the DVSA? Can Corporate Image defect your take home pay?? Our Trainer will help you understand the issues surrounding company issue and how it can effect you, the driver, and what you can do to improve your companies image. Our trainers have real world hands on, think oily grimy hands, hands that have cleaned windows, picked up litter, and have 100's of thousands of km of steering wheel time ! This 3 1⁄2 hour Driver CPC course provides:  Explanation of the consequences, including loss of business, reduction of O – Licence, for anti- social / dangerous activities whilst at work • Explanation of the common causes of road aggression incidents • Advice on avoiding public conflict • Explanation of the criminal prosecutions and consequences of conflict • Explanation of how gestures can lead to serious situations • Explanation of how stickers, slogans or flags can lead to serious situations • Explanation and demonstration on defusing conflict situations • Explanation of the necessity to promote a good image to your customer • Vehicle condition and appearance • Driver alertness, dress and presentation • Compliance with all regulations • Professional persona • Explanation of the necessity to comply fully with site, customer and company policies and rules • Explanation of the rules on smoking in the workplace • Compliance with drug and alcohol policies Including a practical exercise and confirmation quiz.